CORONAVIRUS – TEMPORARY FACTORY CLOSURE – IMPORTANT INFORMATION

The factory and shop will re open on Monday 1st June.

Production will start up again on Monday 1st June. During this initial return period we will be working reduced hours. We will be operating Monday – Thursday from 9.00 am- 4.00 pm and will be closed on Friday.

The Mill Shop will follow the same new hours.

Questions you may have whilst we are closed due to COVID-19 

How can I contact Bronte?
Until we return please continue to contact us through our main email office@brontecarpets.co.uk where we will reply as quickly as we can. Please be aware that when it comes to checking stock availability or order statuses we will be unable to provide exact answers due to our closure meaning we cannot accept deliveries from suppliers or schedule any deliveries.

What do I do if I have an outstanding order?
While we are closed we will be unable to give accurate timescales with regards to shipments and deliveries for outstanding orders. We are unable to offer any further updates at this time for individual orders but will do so once we are able to return to work.